Terms and Conditions

The following are the terms and conditions of use for the website www.bormadago.com

About Us

Borma Dago now provides the convenience of online shopping through our official website, www.bormadago.com. Shopping at Toserba Borma Dago can now be easily done through our official website. You can choose the desired products, enjoy the convenience of shopping without leaving your home, and make safe and practical payments.

Product Ordering

To place an order, you must create an account on our website and provide accurate identity information such as name, address, and phone number. After selecting the items you need, you can proceed to make payment.

Price and Payment

We strive to ensure that the prices and descriptions of products listed on our website are accurate. However, if there is a discrepancy in the price listed due to changes in packaging, you can cancel the order and we will confirm the cancellation to you without losing the obligation to refund the payment if we have received it. The price listed does not include shipping costs. Shipping costs will be added to the product price and displayed during checkout. Payment can be made using a BCA Virtual Account or other banks.

Product Delivery

Product delivery is carried out using Grab Express, with costs based on the distance of the sender. In addition, you can also pick up the item yourself (Self Pick-Up) at the Borma Dago store. Item pickup can be done during the operating hours of the Borma Dago Online Website, from 08:00 to 18:00.

Product Returns

If the received item is incorrect, damaged, or defective, you can return it by providing photo evidence to our customer service at 0857-9347-7600.

Age Restrictions

By using bormadago.com, you understand and agree that contraceptive items can only be purchased by users aged 21 and above.
By using bormadago.com, you understand and agree that cigarettes and other tobacco products can only be purchased by users aged 18 and above.

Trademarks and Logo

The trademark and logo of www.bormadago.com are our property and may not be misused.

Changes to Terms and Conditions

These terms and conditions may change at any time and the changes will be effective when posted on this page.